Privacy Policy
Tai Dong Yuan and its subsidiaries provide a wide variety of services. When customers use these services, Tai Dong Yuan collects, uses and stores customer information.
This privacy policy ("Policy") set out by Tai Dong Yuan Co. Ltd. is designed to clarify the purposes and methods of collecting and handling your personal information and to help you understand your rights in relation to your personal information. Tai Dongyuan is committed to ensuring that you fully understand how your information will be handled when you use our services.
1. Introduction
This policy applies to your use of the services (including related ancillary services, applications, tools, etc., hereinafter referred to as "Covered Services") that Tai Dongyuan Co. ) to be used by our customers. Please note that we may make provisions regarding the handling of personal information in addition to or separate from this Policy, depending on the nature of the service, etc., and in such cases, such provisions will apply.
Please use the Membership Services or Covered Services after carefully reading and agreeing to this Policy, along with the Terms of Use of the Covered Services. When you begin using the Member Services or Covered Services, we will assume that you understand the terms of this Policy, which describes how we collect, use, provide, and store your personal information.
If you have any questions or inquiries regarding this policy, please contact us through the "Contact Us" page.
2. Personal information to be obtained
We collect your personal information as set forth below in order to achieve the purposes set forth in "3. Use, Legal Basis for Use, and Retention of Personal Information" below. The personal information we collect from you includes information you provide to us directly, information about your use of the Covered Services, and information we obtain from third parties. The personal information we acquire under this policy will be stored centrally by Tai Dongyuan Co.
2-1. Login Information
Identifier:
- Account ID and password
- Name and e-mail address
2-2. Information related to Member Services and use of Covered Services, etc.
identifiers, protected characteristics (such as gender), commercial information (such as usage history), and behavioral information on the Internet and other electronic networks:
- Gender, age, date of birth, telephone number, address, and other information about you that you provide as incidental or related to your account
- Information regarding use of member services such as points, coupons, cash back and other incentive programs
- Use of the Covered Services (including browsing, writing, etc.) Information for the execution of transactions conducted by customers through the Covered Services, such as purchases, applications, and other transactions, and information related to such transactions (including the payment method used for payment).
2-3. Payment or identification information
Information regarding financial matters, medical or health insurance:
- Credit card information, bank account information, e-money information and other payment information used for payment.
- Identification documents (i.e., driver's license, health insurance card, copy of resident certificate, etc.) to verify the identity of the customer due to other legal requirements, etc. and information contained in such documents.
2-4. Information about information communication terminals and information obtained through the use of cookies, etc.
Behavioral and location information on the Internet and other electronic networks:
When you use the Member Services or Covered Services, when you are exposed to advertisements or content related to the Member Services or Covered Services, or when you enable cookies, etc. (including web beacons, UIDs, and other technologies, hereinafter simply referred to as "cookies, etc.") If you enable Cookies, etc. (including web beacons, UIDs, and other technologies, hereinafter simply referred to as "Cookies, etc."), we will automatically obtain information about the PC, cell phone device, tablet, or other information communication device used by you and information through Cookies, etc.
We obtain the following information from information communication terminals and cookies, etc.
- Information related to the aircraft identification of information communication terminals, such as terminal IDs, etc. and mobile advertising identifiers
- Information on the operating system of information and communication terminals and information on their connection to the Internet
- location information (as used by location-based services, e.g. GPS position)
- referrer
- IP address
- Timestamp of the URL viewed and the date and time of the visit
- Server log information other than the above
- Information about the products or services displayed or searched for
2-5. Information obtained from third parties
identifiers, protected characteristics (such as gender), commercial information (such as usage history), behavioral information on the Internet or other electronic networks, and location information:
When you use the Member Services or Covered Services, we may, to the extent necessary and permitted by applicable law, request information from third parties or publicly available information about you to obtain credit information and information necessary to prevent and respond to fraud and other illegal activities. In addition, we will not provide information to a third party without the customer's consent. We may also obtain or receive your personal information from third parties based on your consent, even if you have given us your consent to do so.
We will not intentionally obtain or use any sensitive information about you ("Sensitive Information"), such as your race, creed, social status, medical history, criminal history, or the fact that you have been a victim of a crime, in our Member Services or Covered Services, unless it is essential to provide such services or permitted by law. The Company will not intentionally acquire or use Sensitive Information ("Sensitive Information"). If you voluntarily provide us with Sensitive Information, we will treat such Sensitive Information as if you had provided us with "2-2.
2-6. Estimation of preferences or other characteristics
We may infer your preferences or other characteristics from the information collected above.
3. use of personal information, legal basis for use and retention
We use the personal information we collect to provide login functions, to provide member and target services, for advertising and marketing based on interests and preferences, for research and development of services, to respond appropriately to inquiries, and to prevent and respond to fraudulent activities.
3-1. Use of personal information
The detailed purposes for which personal data may be used are set out below and shall include purposes related to these.
3-1-1. To provide login functions:
- To provide the ability to log in to your account by Tai Dongyuan Co.
3-1-2. To provide member services and eligible services:
- To provide member services and eligible services
- To provide you with services, content and information in connection with the Member Services and Covered Services.
- To provide member services such as points, coupons, cash-back and other incentive programmes.
3-1-3. For advertising, promotion and marketing:
- To send or display direct mail, mail magazines and other advertising to customers based on their consent or within the scope and by the means permitted by law.
- To display, introduce or advertise our or other third party products or services on websites, applications or in other advertising media
- The personal information (e.g. attribute information and service usage history) that we obtain about you will be analysed together with personal information and other information (including statistical and estimation information) about you or other persons other than you, past and present, using AI and other means. (In this Policy, "analysis" has this meaning). The information may be used to estimate the interests, preferences, purchasing trends, attributes, creditworthiness, etc. of customers, and may be used for the distribution of advertisements to customers and for marketing and other measures based on the results of such analysis and estimation.
3-1-4. To improve services and for research and development:
- To improve existing services and for research and development by Tai Dongyuan Corporation on new services.
- In order to improve and develop this service, the above-mentioned "2. Personal information to be obtained" (attribute information, service usage history, etc.) about the customer may be analysed.
3-1-5. To respond appropriately to enquiries etc:
- To enable Tai Dongyuan Corporation to respond appropriately to customer enquiries, claims, allegations, etc. relating to services or advertising, etc.
- In order for Tai Dongyuan to respond appropriately to enquiries from customers regarding the relevant services and to provide after-sales care to customers after they have finished using the membership service and the relevant services.
3-1-6. To prevent and deal with fraud and other forms of abuse:
- To prevent, investigate and identify fraud, cyber-attacks and other illegal or potentially fraudulent activities and to protect the rights and interests of us, Tai Dongyuan Corporation or third parties
- In order to prevent fraud, etc., the above-mentioned "2. Personal information to be obtained" (service use history, payment information, etc.) concerning the customer may be analysed and the results of such analysis and estimation may be provided to a third party.
3-1-7. To provide personal data to third parties:
- To provide your personal data to third parties as explained in section 4. 'Who has access to your personal data' below.
3-2. Legal basis for use of personal data.
In the European Economic Area we cannot process personal data unless we have a legitimate reason (or legal basis) to do so. In most cases, we will base our processing of personal data on one of the following
- To fulfil our contractual obligations in relation to membership services and targeted services, services that mediate transactions between you and the seller or other parties, etc.
- To comply with our legal obligations, including obtaining your identity documents to satisfy our obligations in relation to anti-money laundering
- To ensure our legitimate interests, such as understanding how you use our membership services and target services, improving our services based on this understanding, and delivering tailored advertising in an appropriate manner to you. Our legitimate interests in processing your personal data are based on our mission and desire to provide you with an optimised and unique service when you use our services via your login ID.
We may also ask you to consent to the collection and use of certain types of personal information, for example when we intend to send you advertising or promotional emails or when we handle sensitive information. Where we ask for your consent to process your personal information, we will ensure that you can withdraw that consent at any time.
3-3. Retention of personal information.
We will retain your personal information for the purpose of fulfilling our contractual obligations and for as long as we continue to provide services to you, deal with you, etc. (e.g. by maintaining your membership registration with Tai Dongyuan Co. We will retain your personal information for 10 years. In addition, information such as information on information and communication terminals and information obtained using cookies, etc., will be used and retained for up to two years after acquisition.
We will not retain your personal information beyond the above periods unless there is a legitimate need to retain it to comply with applicable law or to respond to an outstanding claim or complaint.
4. who has access to your personal information.
4-1. Access by contractors, etc.
We may outsource the handling of your personal information to third parties, such as subcontractors, where this is necessary for our business operations. These third parties may include parties located outside Japan.
When we outsource the handling of your personal information to these third parties, we do so in compliance with applicable laws and regulations and after appropriate management and supervision of the third parties concerned.
In addition, for law enforcement purposes, administrative or judicial authorities may request us to access or provide your personal data if the request is made on the basis of a proper and legitimate need (in particular, in criminal investigations or other court proceedings, for example). we will respond to this request in accordance with our internal rules and applicable law. We may also disclose your Personal Information to Rakuten Group and third parties when necessary to protect life, limb or property, such as in accordance with Section 3-1-6 "Prevention of and Response to Fraud", to the extent necessary to do so.
Furthermore, when we transfer our assets and business to a third party, we may provide that third party with your personal information. Where such a transfer of personal information occurs, we will take the necessary steps to ensure that the third party to whom the personal information is transferred handles the personal information in accordance with this policy.
In commissioning, disclosing or providing the above, we will disclose the personal information described in '2. Personal information to be obtained' to the minimum extent necessary.
We will take the steps required by applicable law for such use or provision in advance if the use or provision of your information occurs for any purpose other than those described in this Policy.
4-2. Use of personal information for analysis and distribution of advertisements, etc. by collating personal information .
We use the personal information we receive from third parties to match and analyse the personal information we maintain about our customers. For example, we receive personal information from third parties, such as advertising identifiers, email addresses and telephone numbers, which we match and analyse with the advertising identifiers and other personal information we maintain about you, so that we can deliver more personalised advertising to you. In addition, the personal information of customers entrusted by third parties may be matched and analysed with the personal information of customers managed by us and provided to such third parties for the purpose of marketing and service improvement and development by such third parties, after being processed into information in a form that does not identify individual customers.
We may also provide the personal information we manage about you to third parties (partner companies [*] that provide advertising distribution services, etc. under contract with us) for the purpose of distributing advertisements and for other purposes. For example, we may provide personal information such as advertising identifiers, email addresses and telephone numbers that we manage to such third parties for the purpose of delivering advertisements to you, so that they can match and analyse the advertising identifiers and other personal information or personal-related information that they manage to deliver more personalised advertising to you. This enables us to deliver more personalised advertisements to you. In this case, the third party will use your personal information to deliver the advertisements requested by us. Translated with www.DeepL.com/Translator (free version)
We may provide personal information such as your advertising identifiers that we manage to third parties, including advertisers, for the purpose of confirming advertising results and awarding points, etc., and such third parties may link the advertising identifiers and other personal information or personal-related information that they manage to us, together with condition fulfilment information and other information. We may provide such information to third parties, including advertisers. We will use the information provided to us in conjunction with the personal information we maintain to confirm the results of your advertisements and to award you with points.
5. obtaining customer-related information
We receive information relating to you (personally identifiable information), such as identifiers and behavioural history, from third parties who do not hold information that identifies you, such as your name, and we obtain this information as personal information by linking it to your personal information that we manage, and we use this information for the purposes explained in section 3-1 above, unless a separate purpose is indicated. -Use of personal information" above, unless a separate purpose is indicated. Specifically, this includes cookies, etc., mobile advertising identifiers, email addresses and telephone numbers (including those that have been irreversibly converted). We may obtain and use information such as cookies, mobile advertising identifiers, email addresses and phone numbers (including those that have been irreversibly converted), advertising delivery logs such as the number of times an advertisement has been viewed, website browsing and search history, purchase history including shopping in physical shops, location information and other activity history, TV viewing logs, etc. and link them to personal information that we manage. In such cases, we will handle this information appropriately as personal information in accordance with applicable laws and regulations.
6.Your rights and your choices
6-1. Customer rights
In accordance with applicable law, you may be granted certain rights in relation to your own personal data, including the following rights
- Access to personal information: you can request access to information about your personal information, such as the category of personal information, the purposes for which it is handled or any other information required by applicable law.
- Correction of personal information: inaccurate personal information can be corrected.
- Erasure of personal information: you can request the erasure of your personal information we have collected.
- Restrictions on the use of personal information
- Objections to the use of personal information: depending on the circumstances, you can object to some of the processing of your personal information, such as profiling or other processing in accordance with applicable law.
- Data portability: you can receive personal information in an available electronic format and transmit it to third parties.
- Understanding how personal data is handled: find out more about the source from which the information is collected, the purposes for which it is collected and provided to third parties, the nature of the information held and the third parties to whom it is provided.
- Stopping 'sales' US California residents can choose to stop the provision of their personal information to third parties, which constitutes a 'sale' under California law of their personal information.
The provision of personal information to a third party is not considered a 'sale' if you voluntarily instruct us to provide your personal information to the third party, if we provide your personal information to the third party for the operation of our business, or where other circumstances exist which are permitted under the law.
Personal data of customers under the age of 16 will not be 'sold' without their own positive authorisation.
Freedom to exercise your rights: you are free to exercise this right and we will not refuse to provide goods or services on the basis of your exercise of your rights.
If you have any queries about these rights or wish to exercise them, please contact us in accordance with the 'Contact us' section. You may also exercise your rights by using an authorised agent in accordance with applicable law. Please ensure that you give written authorisation to such an agent.
If we receive your request, we will verify your identity on the basis of the personal data we have already collected about you and you may be asked to provide other information for the purpose of verifying your identity.
In addition to this, you may be asked to provide additional information for the purpose of properly responding to your request.
If your information changes, or if the information we hold about you is inaccurate, please contact us to update or correct your information.
Please note that your rights are not absolute and that we may not be able to respond to your request if there are grounds to do so under applicable law.
6-2. Customer choice
In principle, the provision of personal information by customers to us is done of their own volition. Failure to provide such information may result in disadvantages for the customer, such as the inability to use some of the functions provided by services such as the membership service and the target service, as well as the inability to receive information from us on campaigns and the like.
You may also change your contact details and your willingness to receive the newsletter at any time, in accordance with our separate instructions.
7. confirmation of personal information, etc.
We take care to ensure that your personal data is maintained accurately on our systems. You can easily review your personal information in the manner prescribed by Tai Dongyuan Corporation, and you may change or delete your personal information. If inaccurate or out-of-date information remains, please update it appropriately. You can review, change or delete your personal information held by us at Tai Dongyuan Corporation Member Information Management.
If a customer wishes to confirm, for example, in writing, without being confirmed by Tai Dongyuan Corporation Member Information Management, the customer should contact us in accordance with the 'Contact Us' section for information on the procedure to follow. In this case, a fee may be charged as prescribed by Tai Dongyuan Co. Please note that we may not be able to comply due to the storage conditions of personal information or its nature.
8. security and transfers outside the country
We are committed to handling personal information at a high level of information security, in compliance with applicable laws and regulations, to prevent unauthorised access or disclosure of your personal information, to maintain its accuracy and, where necessary, to dispose of it appropriately. We encrypt communications when acquiring or transferring personal information, set access restrictions on the personal information we store and ensure that only those who need to handle the information to carry out their work are allowed to do so. In addition, we regularly review the above measures to ensure that they are effective and of an appropriate standard. For more information on the safety management measures we take, please also refer to the 'Information security measures' below.
9. information security initiatives.
We operate globally and may transfer your personal information to countries that do not have the same data protection legislation as the country in which you reside. The main countries and regions to which we transfer your personal information in the course of our business activities include the USA, Singapore and India, etc. In the event of such a global transfer of personal information, we will be aware of the personal data protection systems in the destination country or region and comply with the requirements of applicable laws, We will take appropriate safeguards (e.g. contractual commitments) to ensure that your personal data is adequately protected. If you would like to find out more about these safeguards, please contact us in accordance with the 'Contact us' section.
Protecting your password is very important for the security of your account. Please do not use the same password for other services and do not reveal your password to third parties. Any email or other communication requesting your password should be regarded as fraudulent and should be communicated to us in accordance with the 'Contact us' section.
If you disclose your password to a third party for any reason, including if you use services such as account aggregation, such third party will have access to your account and personal information. In this case, we shall not be liable for any damage caused to you, except for reasons attributable to us. If you suspect that a third party has accessed your account, you should immediately change your password and contact us.
10. changes to this policy
We may change or amend this Policy from time to time in response to changes in the law or business needs, and we will post such changes on this website. Customers are advised to check the latest version of this Policy after such changes are posted on this website.
Contact Us
If you have any questions or concerns about this policy or our handling of your personal information, please contact us through the "Contact Us" page.
If you have any comments about this Policy or wish to exercise any rights granted to you under applicable law, please contact us using the contact method below. Examples of rights granted to you under applicable law include the right to terminate a "sale" to a resident of the State of California.
We will respond to you without delay upon receipt of your inquiry. When making an inquiry, we may ask you to provide additional information in order to verify your identity or to enable us to respond appropriately to your inquiry. Please understand this in advance.
*For inquiries regarding any of the services offered by Tai Dongyuan Corporation, please contact us through the "Contact Us" page.
